Computer Maintenance & Upkeep

"Ensuring Computer Security, Stability & Speed"

The Thinkening Blog

IMPORTANT: Avoid Computer Phone Scams

Posted on October 23, 2015 at 2:50 AM

Many people have recently informed me that they have been contacted over the phone (or on a website popup) by someone claiming to be from Microsoft or a computer security company. If you ever receive this type of call, here is what to look out for:

 

  • The caller uses urgent wording and claims that your computer is infected or some other problem has occurred.
  • The caller asks that you allow them to remote-control your computer, at which point they access certain normal systems in the computer and claim that what you are seeing represents a serious problem that only they can fix.
  • The caller claims to be able to fix your computer, but only if you pay them $$$ or give them your credit card number. 


​There are also websites that will pop up a false warning saying that your computer is infected and that you should call the phone number displayed. The person who answers then proceeds to follow basically the same format as the three points above.

 

​It is very important to note:

 

  • ​​MICROSOFT WILL​ NEVER​ ​CALL​​ YOU WITH THIS TYPE OF MESSAGE
  • ​​NO COMPUTER SECURITY COMPANY WILL​ EVER​ ​CALL​​ YOU WITH THIS TYPE OF MESSAGE​
  • Anyone calling you who claims to be with a company that has detected that your computer is infected is a scammer​.​
  • ​​Any​ pop-ups on your computer that ​ask you to call a phone number to resolve problems with viruses or other security issues are scams.

 

​If you receive one of these calls, do not listen to what the caller has to say, tell them you know what they're up to, and hang up immediately.

 

​​Please spread the word by forwarding this on to others who could benefit from this message.​​

 

​If you have any questions about this issue, please CONTACT ME and we can make sure your computer is secure.

Categories: Computers, Miscellaneous